I was recently helped by Jaxon in the furniture area. A bookcase kit was too heavy for me to lift. He was nearby and quickly came to help me. He placed the heavy boxes ( purchased 2) in my cart and said he would arrange for someone to help me load my car. He was so pleasant and helpful to deal with. He made my day. By the way the bookcases went together without a problem. They are well made and easy to assemble and good value for $129 each. Please thank Jaxon for me.Lire plus
Think the person who gave you only one star must have been playing an April fools joke-letter written April 1. I have always found your prices quite competitive and sales staff available and willing to assist. The store is also usually clean and tidy. I definitely will continue to shop here.Lire plus
I was at the Westbank location on December 20th, from the start Elke provided genuinely warm & professional customer service. While there an unexpected personal matter/phone call happened, she remained calm (I was in a full panic) & had a unique way of providing comfort and empathy at a time I needed it most. Her customer service alone stood out, however her kindness & genuine care is something I will never forget. Thank you Elke, I won't forget your kindness & wish you so much in return :)Lire plus
We just moved to Trail last year and fell in love with the people of the West Kootenays. Especially the peoe at Canadian Tire in Trail! Veryhelpful and educated abroad. If he doesn't know, he'll get you the answer, is the approach at this location. It's a "very fresh and youthful looking store, with youthful and energetic energy through the store. Very involved with the local community. A true Canadian business model.Lire plus
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