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Just bought a used Audi A6 and 3 months after I purchased the car, my Check Engine light came on and my air conditioning wasn't working properly. I took it my own personal mechanic, they thought they fixed it but it came back on 3 days later. Frustrated, I took it to an Audi dealership while in Toronto on vacation and they wanted to charge me an arm and a leg to diagnose the problem and eventually fix the problem. I wasn't too keen but I agreed, bought a beautiful car, check engine light shouldn't be on bottom line. Two weeks later back in Ottawa my check engine light came back on !!!! Now I was very frustrated. In limbo my car needed an oil change so I took it to Midas on Baseline rd. The mechanic named Alex indicated to me once again the light was on. I said go a head and see if you can fix the problem thinking if Audi can't fix it who can. The Manager said if they can't find the problem they won't charge me for the diagnosis. It was zero risk for me and a win/win for both of us. Alex was able to find the problem and fixed it with my authorization. The light has never come back on again. Turns out the mechanic Alex is an Electrical Engineer who specializes in cars. AND my final bill to fix it was a fraction of what Audi charged me. Alex in my opinion is an electrical genius !! If anyone has eletrical problems take your car to Midas on Baseline Rd in Ottawa and ask for Alex. It will save you alot of $$$$$$$$$$$$$ and frustation.
Lire plus
Exceptional customer service from Will. He went above and beyond. Very friendly and polite. The baseline location in Ottawa is lucky to have him!
Lire plus
I've been coming here for about 6 years now and it's by far my favourite oil change place I have ever used. They are friendly and knowledgable. I had a serious issue with my car and the guy diagnosed it perfectly and told me how to best manage it. They never push extras on you like just about every oil change place. I would highly recommend.
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Just moved to town, needed a last minute oil change. Didn’t have time to really check out the company so went in blind.
Absolutely delighted. Quick, fair, no up-sell. In and out.
10/10.
Can’t recommend enough.
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