Outstanding customer service. Thank you Jackie (store manager) for handling our stationary bike concern so promptly, courteously, and professionally. Much appreciated!Lire plus
Their customer service is amazing! They wowd me. I called the store yesterday and couldnt get thru on the automated system. Resigned myself to having to go into the store to get an answer to my question. This morning I get a call from the store. They saw they missed a call from me and wanted to know how they could help! Seriously, who does that these days? When I told him how impressed I was, he said that they are always looking to improve the customers experience. Well done. You have created Lire plus
I have shopped at G. T. stores for over 40 years and been happy about it.
But on line I am frustrated by the notice asking for my postal code every time I try to look for something. It does not work and it cut me off. Please get rid of the notice.
I shop at more than one of your stores not always the same one.
Please get rid of the notice.
Lire plus
I purchased a Rubinet faucet from Preston Hardware near twelve years ago. The faucet worked well until very recently when the spigot seized. I contacted Rubinet and they sent a replacement cartridge within days. Hesitant to replace the cartridge myself, I contacted Preston Hardware for help in doing so. I took the faucet into Preston Hardware this morning and it was ready for pick-up within 90 minutes. Thank you, Nuno for providing excellence in service.Lire plus
Best GT.....with a great crew working there.....I've been going there for decades......Love the first Monday of the month.....10% off everything for $eniors......
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