Best Western Plus
4.9/5
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131, rue Laurier, Gatineau QC J8X 3W3
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Évaluations et commentaires - Best Western Plus

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4.9/5
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mildmonday
Par

Great renovation

Loved this Hotel !! Staff were very welcoming and attentive. Rooms very fresh and we new that a renovation had been done in the last year. Pool are was superb , clean and uncrowded. Many thanks to Martin the Manager and Najwa who were crucial in assuring my stay was awsome.

Atmosphère: 5/5
Nourriture: 5/5
Service: 5/5
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heartylion
Par

We will be back

Everything was as it should be clean and comfortable and staff welcoming and very helpful. We will be back

Atmosphère: 5/5
Nourriture: 5/5
Service: 5/5
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yellow1028
Par

My best customer service experience

Brigette has been one of my best experiences with customer service. She listened and reacted to any inconvenience. I'll come back again for only the service that I received from Ms. Brigette.

Atmosphère: 5/5
Nourriture: 5/5
Service: 5/5
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rhymer
Par

A wonderful Canada Day holiday

Our stay was the best I experienced at a moderate priced hotel. The people went above and beyond friendly and helpfulness. Our waitress, Sandra was the pinnacle of dedication and friendly service. We went to have dinner after a long day of driving, her energy and goodwill revived us on many levels. On Canada Day, coming back from exhausting celebrations, she even greeted us as she was working at a food tent set up by the hotel in the parking lot (which she was at until closing late in the evening). All the staff that we encountered were wonderful. I was even pleased with the "hotel fan" that is always too hot, too cold, or noisy. The digital control meant that the room was perfectly comfortable. A pleasant surprise was the lifeguard on duty and the pool I wish that was a law in Ontario as well. Our first visit to Ottawa was great. Thank you for a wonderful Canada Day holiday.

Atmosphère: 5/5
Nourriture: 5/5
Service: 5/5
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traveler18
Par

Reception and everyone were wonderful

Waitress Sandra went above and beyond in friendly, accomodating and helpfulness. Reception and everyone were wonderful.

Atmosphère: 5/5
Nourriture: 5/5
Service: 5/5
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