Kawartha Carpet Cleaning
2.9/5
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  • nettoyage de meubles rembourrés,
Localisation
1-721 Rye St, Peterborough ON K9J 6X1
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Évaluations et commentaires - Kawartha Carpet Cleaning

Quelle note donneriez-vous à cette entreprise?
2.9/5
  • Excellent
  • Très bien
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  • Mauvais
5
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1
1
6
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    j8343
    Par

    They treat seniors with the utmost disrespect. I was shocked when I spoke to the man on the phone. My grandma changed her mind about having them come and she felt badly and had apologized and was very kind and sincere. The way the situation was handled was completely unacceptable and unprofessional. He hung up the phone on me for no reason except his own frustration and if it had been handled differently, it could have been resolved quickly and possibly even still had them come.

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    tsme0656
    Par

    We had them clean our entire upstairs carpet and our stairs. They used a regular steam cleaner and the carpets were soaked for hours and they didnt look any clearer. They used dirty water. We paid extra for deodorizer and it was Fabreeze spray for $29.00. DONT waist your money.

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    judi6213
    Par

    I have had them clean my carpets for years and have always been please.

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    htho9078
    Par

    Don't get involved with them. Their telemarketers keep calling even though I have repeatedly told them I DON'T have carpeting and I already have new flooring!!!

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    bigd8880
    Par

    I was cold called & offered 2 rms/hallway $59.95. I asked room (20x25),14 steps&small hallway(12') for same price.Girl said yes. App't the next wk. I called her back & said we were having floors refinished &it would be better the following wk. She said fine &she made the app't Mon AM. Mon AM came &went &when I called in, I got owner then 1) he said another company(WRONG) then 2) he found order &said it was for Wed(WRONG again);anyway, they came but said hallway was extra $30 ... use at your risk

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    stormman
    Par

    next time I will ...

    next time I will get a company with a truck mount.i have a little machine.dont need a company to bring one to my home

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    User420966
    Par

    thanks for cleani...

    thanks for cleaning my furniture guys

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    IwonaH503165
    Par

    Awesome!!!! Work ...

    Awesome!!!! Work that would have taken me days to complete, the Kawartha Carpet Cleaning team took just 2 hours plus they saved me the hard labour!!!! So greatful! Great customer service, great price, great deal with no tax! I'm so pleased.

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    lotr123
    Par

    Very impressed! H...

    Very impressed! Had several bedrooms done and the carpets look great! Very clean and soft, and no more stains. The gentleman they sent were very kind and helped move my furniture. Would use again!

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    bettyjetty
    Par

    We had the stairs...

    We had the stairs and 3 rooms done. Excellent work. Carpets are over 30 years old. We have good shampoo machine and steam machine. This freshened everything deeper (especially stairs++)AND they moved our furniture. Dried much more quickly than with our machines. So impressed had them back for upholstery and remainder of house. Would definitely have them back on a regular basis. Very friendly service. very very happy.

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    Tambro
    Par

    Every year I hire...

    Every year I hire Kawartha Carpet Cleaning to clean all my carpets, couch, love seat and chair. They are always on time and complete the job in a reasonable time frame- not to mention the crew is always polite and does those extras. Never a worry with this company. Love them

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    terrym114870
    Par

    Great Price!...Fa...

    Great Price!...Fantastic service!...They quoted me their 2room special but once I seen the great work they did I had the whole house done!.....Thanks for the great job guys!!...See you next year.

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    mooreelizabeth
    Par

    AWFUL! Paid ext...

    AWFUL! Paid extra to have furniture moved and they complained and had a hard time. Only ended up moving somethings! Any marks I had hoped they would get out were still there. I just rented a steamcleaner from the Superstore and did it myself. Looks and feels great!

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    Réponse d'entreprise 18 juin 2015

    We have a 15 day satisfaction guarantee, I wish you would of gave us a second chance to rectify the situation. If you would like to call us regarding this I would be more than happy to recieve your call. Thank you.

    anonpjyp
    Par

    They telemarketed...

    They telemarketed me, and gave me a quoted for 69.99$ By the time they left they had a 500$ bill for me. Very unhappy, Buyer beware..

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    Réponse d'entreprise 6 août 2015

    We looked up your invoive as well Beverly and we cleaned alot of work for you that day. If the customer would like us to clean more work, then we will gladly do it for them, but in return it will be more money. As well, I cant say enough that we supply a 15 day guarantee on all work. If you would like to talk further regarding this, you can reach me at our business number as stated above.

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