Amazing place
Great food, wonderful atmosphere. We've never been disappointed with the food or service. A wonderful place for a date night.
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Great food, wonderful atmosphere. We've never been disappointed with the food or service. A wonderful place for a date night.
Casa Rugantino has an extremely tiny dining room, with a total of about 8 tables. This makes for a very poor atmosphere, as you feel cramped and claustrophobic in the tiny space. And in winter, every time the front door opens, you feel a blast of cold air. But worse than the atmosphere was the service. With two wait staff serving a total of 8 tables, you would think service would be timely and efficient. But at Casa Rugantino, they have decided not to split the duties between the two, and instead both wait staff handle all the tables. The results are less than impressive. We were asked by both what we would like to order to drink, and twice whether we were ready to order. When we did place our order, we were then asked by the other if we had ordered yet! This was baffling, since the place is so small you can see and hear everything that's going on. But why don't they communicate with each other? When the dinner arrived, they forgot to bring the bread that was supposed to accompany my dinner. One of the staff noticed, and asked me if I'd like some bread!? Yes please! But did she bring it? No! In addition to this, my drink remained empty for the duration of our meal. In terms of quality of food, I can't really say it was worth the price. I had ordered the canneloni, and it really wasn't that good. It was typical of the canneloni you would get from the frozen foods isle in your supermarket. The Bruschetta was tasty, but it consisted of 4 tiny slices. My wife ordered pizza, and while she said it was good, she said it was nothing special, and she's tasted better pizzas from Dominos and the like. Overall, this restaurant was poorly organized and overpriced. I will not go back.
I was looking forward to trying a new restaurant, and our group loves trying family restaurants. I was super disappointed. My meal was the Garlic Chicken, and it was absolutely awful. There was so much raw garlic that it was crunchy in the sauce, and the chicken was hard and overdone. I explained to the server that I couldn't eat it because it didn't seem to be cooked properly. She took the entire plate of food back to the kitchen, left the meal on my bill and gave me free icecream?? I left hungry and super annoyed. I will never go back there.
This is my favourite restaurant out there. chains are easy, prepackaged and PRE prepared food! EVERYTHING here is amazing, from the fresh ingredients as well as the small intimate atmosphere. with the murals and the italian music playing. Ceaser salad dressing is AMAZING! NOTHING anywhere compares. their Pizza which you can get take out as well is hand tossed with fresh ingredients and just delicious my parents (gail and dave) their favourite. I get the fettucine Alfredo and it is AMAZING, nothing at home or at any other restaurant compares! Also the Eggplant parmasan OMG you will never taste such an amazing melt in your mouth tastey treat, smothed in sauce and cheese AMAZING! the Lasagna is also the BEST more amazing tasting thing. any choice you make will be the right one! ****Maria and family, keep up the great work! we will be back time and time again like we always are :)***
I love this restaurant. The food is consistently delicious and fresh. The service is great and the place is nice a nd clean. It is a little pricey, but you get what you pay for. Very well run. I find most family owned restaurants to be great. You can tell in the servie, food and atmosphere that they aactually care about ther customers.
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