Leaside Plumbing & Heating Limited

I was very impressed with Leaside Plumbing.Most especially I was impressed by Claudio and his helper.They were punctual and explained exactly what the plumbing issue was and how it needed to be repaired.They stayed late to complete the job in one day and did a great job cleaning up after themselves.They were working in the 60+ year old home of my 92 year old mother and were very courteous and did not disturb her.The service call was expensive but I would use their services again.

I’m happy with th...

I’m happy with the service and the price. Our ‘trap’ or drain outside of our house had tree roots on it and we got 3 quote and found that Leaside was the only company that didn’t try to oversell us and they addressed our needs!

Horrendous Customer Service

I was so bothered by the way I was spoken to by the “owner’s wife”. I found Leaside plumbing on Google and gave a ring asking for a plumbing quote. The lady that answered asked me what I was doing calling her as she said she heard me typing- has she never heard of multi-tasking? She then stated someone would call me back and I said I just wanted to know if you provided free quotes, if not I didn’t need a ring back. She proceeded to ask me if I listened to her and she is the wife’s owner so he would hear of no problems if I complained of how I was being talked to. She then had the courage to call me back saying I was rude- I'm sure she reflects her and her husband's values and no service or respect will be given. I didn't think Customer Service reps actually spoke to people like that....it is 2013!!

A neighbourhood company you can depend on

Waking up to a house that was 58F on one of the coldest days of the winter meant I needed a heating/plumbing contractor immediately. An early morning call to Tom at Leaside Plumbing & Heating was all it took. Within two hours a freindly & very polite service technician was at my door ready to fix the problem. He was able to assess the situation and correct it immediately at a very reasonable price. Happy as I was to have the heat back on I was more impressed the technician's parting words "I am greatful that I could help, it makes my day". It made mine as well.