Birchwood Automotive Group Ltd Head Office - Birchwood Collision Centre on Regent

Birchwood Collision Center had the best service I've ever had. They were very professional from start to finish. The car looked new both inside and out. Thanks Birchwood!

I was very impressed by the service I received when I had my 2016 Escape repaired. The staff was very professional and had a rental vehicle ready for me. The repairs were done in a timely manner and my vehicle was returned to me in very clean condition

I won't let Birchwood Collision Centre fix my little red wagon!

It took 5 days before I could get my car in to just be evaluated for parts required to repair. Informed I would be given a car while mine was being assessed for 3 hours. Arrived at appointment to find out I would have to pay for a rental if I wanted a car. It also took 5 hours for them to assess my vehicle. I had to call them to find out the status. Otherwise I would not have had it for weekend. Now to wait for appointment to repair. Poor time management and customer service.

Long time (close to a month) waiting to just assess the damage on for repair on a front bumber collision of a BMW. I think a certified center that is associated with a BMW dealership should be better equipped. Very disappointing and frustrating!