Every time I walk into this clinic lately I feel like it’s fronting for a used car dealership. Some of the front desk staff as well as Dr. Klug try to push all sorts of medicine, grooming products, food, and procedures on us. It’s like they’ve been told to up sell as much as possible in order to get a commission. We know our pet’s personality and history better than anyone (as our dog has lived with us her whole life), yet Dr. Klug refuses to listen to us. I will likely be going elsewhere now.