Freedom Bike Shop

Customer service needs improving- I asked for the manager to get better help and was told that he was not in- response to my review was made from the manager claiming that he was there all the time but chose not to be part of it. If you're a 20 something I think this staff are interested but if you are in you mid 50's I think another place would be better. The staff member never said good bye ... that is how they treat people.

Got the full service this spring, and the bike feels like new. The overall service is the best in Penticton. Staff is always courteous and helpful.

Really bad service! I was going there to buy a bike and I had a few questions. Barely answer my question and kinda rude! Then he went away! The very next day I went to Kelowna to spend my 4000$ at some place they care enough to give a good service!

Awesome service, great new 2019 store layout with a wonderful knowledgeable group of people working in there!

Not impressed, my sister needed repairs done on her bike as we were on a bike trip for 3 days in the area. They quoted her $100 dollars and then an addition $50 to expedite it even though the staff was standing around. Not a place to encourage bike trips and tourism!