R & B Plumbing & Heating
3.4/5
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  • Anglais,
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104-1075 1st St W, North Vancouver BC V7P 3T4
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3.4/5
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    paulwhiterock
    Par

    First experience with them Requested they find problem with 2 furnaces in duplex .they said the heat exchangers must be replaced..gave quote 6500.00;.. Brought in another service company for second opinion..the second company s opinion was the heat exchangers must be replaced however the cause must be resolved first R/& B did not locate the cause and if they installed the heat exchangers they would have failed as the cause was not attended ..R & B billed me and will not communicate on this

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    Réponse d'entreprise 11 avril 2019

    We were forced to shut your furnaces down due to dangerous levels of Carbon Monoxide being emitted, as your safety is of utmost importance. After you expressed doubts about our diagnosis, we referred you another company who specializes in this make and model of furnace. We also found that this make of furnace suffers from a manufacturer defect that has since been fixed. We've tried extensively to reach you since and have been unable to do so. Please do contact us so we can find a resolution!

    heilman
    Par

    R&B does the plumbing for my company Heilman Renovations www.heilmanrenovations.ca. Plumber Kyle does great work and I highly recommend!

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    gsnake
    Par

    I want to let you know my today's experience with R&B Plumbing and Heating Ltd. - the technician was not familiar with the system, although I asked for an experienced one because my heating system is quite complex one and few other contractors did not want to service it. - the technician tried to let the air out from the system by pressing the valve stems and they started leaking immediately. Instead of trying to clean them up he suggested replacing them. He called a supplier and said it would c

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    deeandct
    Par

    Great Response time

    Being a caregiver for an elderly couple, I needed to bring in a plumber to fix the couple's kitchen sink/faucet... and needed it quickly. R&B was quick to both solve the problem and provide a replacement faucet. This made life much easier for the elderly couple and was no longer a problem that I needed to manage. Thanks R&B!

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    Réponse d'entreprise 20 juin 2013

    It was nice that we could help this couple out. They had been using a broken, leaking kitchen faucet with no hot water for some time. We were able to give them a replacement that we happened to have in the shop and since they were right in the neighbourhood, and were obviously struggling we were happy to be able to do the entire job for no charge.

    greatnewboiler
    Par

    installation of a new boiler

    I’m really happy with our new boiler. It’s an IBC. R&B does all the piping and assembly in their shop to keep the inconvenience of the construction, not to mention the mess, out of my house. Now it hangs on my wall and saves me hundreds of dollars each year in energy cost efficiency. They saved us even more money when we took advantage of the government grant. R&B was really helpful in making that all really easy. Now we see them once a year for our service.They are professional people with their work.

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    Réponse d'entreprise 20 juin 2013

    The government grants from the Live Smart Program were an excellent way to get money for investing in green initiatives. Even though that has ended Fortis BC has continued to be supportive of customers trying to increase the efficiency of their homes. In 2013 they have grants for furnaces, hot water, fireplaces, and seasonal natural gas maintenance programs. We are very familiar with grant applications and try to making the process as easy as possible.

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