Once Upon A Child

Its a great store, with tons of gently used stuff for kids. They pay a fair amount for used clothing, its amazing people on here expect the same what they paid for used stuff, yet the expect to pay nothing when its used.

Do not sell your clothing here, better off to sell on Facebook groups or craigslist. I sold them 43 items of baby clothes from newborn to 12 mths...ALL name brand mostly carters, Zara, and pekkle an ALL in practically new condition. 43 items plus a brand new (worn once) pair of converse shoes, and 2 brand new still in package halo sleepsacks. So all together 46 items. They paid me $45.23! I was paid for less than $1 per item! So pissed and will not go back, will be sharing my story with everyone

Your employee was rude when I suggested maybe putting a sign on the door, saying they were only accepting clothing for store credit. This was after I checked the door for a sign and hauled all my bins in the store. If I could give no stars, I would. They just lost a customer.

I came all the way with bags of clothing and a stroller and they took two minutes to tell me that my clothes were not in proper state?! Some of it was brand new.. they didn't even look at everything properly and none of it was ripped or stained. The stroller had a mark which I hadn't noticed that could be wiped off but they weren't even interested.They don't care if you took all this time to get it ready. They pick only Very selected stuff. Won't go back there again..

Very bad credit card rules to begin with. I paid 350 in cash and I had to add a $1.39 but the lady at the counter looked at me like I was a fraud when I decided to pay the $1.39 by using my visa card. She not only demanded two pieces of government IDs she also went on to write down my ID number behind the receipt. This is outrageous, nuisance and almost racist because I am a person of color. Mind you my best friend (white) goes to that store and he uses his visa card and they have never ID him.