Muttley Crew
2.6/5
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Détails
Information
Évaluations
Localisation

Produits et services

  • Coupe de griffes,
  • Tonte de chats,
  • Toilettage pour chiens,

Langues parlées

  • Anglais,
Localisation
738 15 St SW, Medicine Hat AB T1A 4W6
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Évaluations et commentaires - Muttley Crew

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2.6/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
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9
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    Pppprj
    Par

    Great place

    Not only do the staff care about the animals, they actually are very knowledgable! Not very many places you can go in the hat that actually know dogs! I wouldn't take my animals anywhere else! Love muttley crew they are the best

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    The_Gorilla
    Par

    Great history

    In the 5 years we have taken our dog to this store, we have NEVER had a problem. Candy (my dog) has always come back looking great. Now that candy has passed away. I will be taking my dog bumpkin to them. Great staff. Great groomers. The scathing reviews this store has been given are hard to believe considering the history we have with them.

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    lilysix
    Par

    Never again

    Without going into all the details I would never ever take my dog back to this place. They made a large error and completely shaved our dog when we asked for a brushing. It took about 4 months to grow back and they said they would rectify the situation by doing a free service the next time. Well, it is "next time" and they (in a very snooty voice) told me they would NEVER do a grooming for free. I was told the lady remembers speaking with me and she never said anything about a free service (considering the call was ONLY about the free service I would be getting (to retain me as a customer) I find it hard to believe.) I was told I was speaking to the owner today, but usually you can get a good idea of age from over the phone and given her demeanor I would guess I was speaking to a 20 year old. I think the actual owner is quite a bit older. I was very appalled by her immediate response and will never return. I suppose this will make them happy because that girl did get quite an earful from this pregnant lady.

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    098767
    Par

    Not impressed.

    Our dog is a gentle giant. You would think that staff at a Kennel would take the time to understand that a dog is going to be slightly out of sorts and may need a walk through into to the facility and intro to other dogs. Instead they immediately decided that our dog "could possibly" harm another dog and so they isolated her for her entire stay. (they told us this when we picked her up. ) I'm disappointed b/c had someone taken 5 mins with her to settle her or get to know her from the beginning she would have been fine. I think it was laziness. They told me she did not get to go out and run with the other dogs but they had a smaller kennel they put her in for outside time. No walks. Nada. NOT the best place for your pet.

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    wilson16
    Par

    Very displeased with service

    I took my dogs there to be kenneled while on vacation, and when I returned to pick them up they were completeley filithy with one dog having feces stuck to his butt for who knows how many days. When I brought it to the owner's attention I receieved no apologies only rude dismissal of the fact. I would not recommend anyone bring there dog there for grooming or kenneling.

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