Their policy is if you buy their wiper blades they will install them for free. except on two separate occasions, 13010 137 ave (my grandson and my daughter)the employee attempted to replace wiper blades on my daughters ford escape,did not know how and she went elsewhere. On my grandson Benz, the employee looked at it and told him "it was a dealer install and special tools where needed" That was not the case! Online information instructions are the same for any regular replacements.
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