Carmen in Sales was the best!!!! She was so helpful when answering all of our questions. I would recommend Northland Volkswagen to all of my friends and family.
I was in there and out in a jiffy the parts person Brad was very helpful in getting my parts I ordered, he was very polite and knowledgeable, i will be back in the near future I'm sure.
My wife and I went to Northland Volkswagen looking for a car with good fuel efficiency and suitable for a growing family. Fortunately, we were assisted by Matt Moro. Before we had the misconception that salesmen just want to make money out of you but Matt was different. He really focused on our needs and he nailed the right car at the desired price point. Hope to deal with him in the future.
An all around absolutely horrible experience with the service department. DO NOT expect even a mediocre experience dealing with these people. Not only that, but I'm convinced they have overcharged me. I paid $370 to have a SINGLE key made for my car. Not a key fob, a regular, plain key.
I'd lost the keys to my car somewhere in my house and did not have a spare. I had made an appointment over the phone for 7:15 am, and asked when the technicians start work and how long it would take. The woman