We are extremely satisfied with service provided. Very professional body-shop, the communication was outstanding, we were kept in the loop with everything what was going on with car repair. Everything that has been promised was delivered on time. Everything was discussed upfront, with the whole process explanation (we were in the accident under insurance claim). The repair job was done perfectly, the vehicle was brought to the perfect condition as if accident never happened. General manager with the whole team is a pleasure to deal with. They are the best in the city for me!Lire plus
Excellent service! I took my car in after a small fender bender for an estimate and they were able to fix it right on the spot. It didn't even take that long, I went on my lunch break from work and was back at work with a fixed car on time. I had to book an estimate, but they were able to get me in within a week of calling them. Other places were booking well into the next couple months. They have made a customer for life.
They even had one of those fancy Tassimo machines that are so wonderful!Lire plus
A couple years ago I stopped by Lou's to get a cost estimate to repair some minor paint damage to the rear of my car caused after backing into a steel cable. Other estimates I received were in the $2000 to $3000 range. Lou's thought the damage could mostly be "polished out" and immediately went ahead and tried that. Sure enough, that worked very well and I was more than satisfied with how it looked. It impressed me that they would find a way to repair the damage at a lower cost...right away. Lire plus
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