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Regarding the installation of my new Napoleon Knightsbridge stove January 25th 2019.Having been in the service industry for over 30 years I know how important customer service truely is.The installation team (Gary & John) certainly tick off all the boxes in the customer service area,timely,professional,proficient & cleanliness.It was a pleasure doing business with Fire or Ice Bobcaygeon. J.P. Crystal Lake Lire plus
They came right away when I called my 30 yr old hot water heater finally died. They came right away and installed high efficiency. I got a top notch commercial grade heater. The techs are smart and do a neat professional job. I will use this company for all my natural gas appliances. Top Notch. Lire plus
Amazing customer service. Competitive pricing. Wouldn't go anywhere else! Lire plus
Kevin assisted us in choosing our beautiful radiant heat gas fireplace. We just love it and, as promised, it heats our whole cottage! The installation was smooth, efficient, and clean. The installers were courteous, friendly and knowledgeable. Thanks Tri-County! Rob and Michele Knox Hillsburgh, ON Lire plus
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