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Regarding the installation of my new Napoleon Knightsbridge stove January 25th 2019.Having been in the service industry for over 30 years I know how important customer service truely is.The installation team (Gary & John) certainly tick off all the boxes in the customer service area,timely,professional,proficient & cleanliness.It was a pleasure doing business with Fire or Ice Bobcaygeon. J.P. Crystal Lake Lire plus
Very professional and accommodating. They were able to work around our schedule. They took the time to explain things to me and were very quick efficient and clean! They installed a gas fireplace for us and did a BEAUTIFUL job on the stonework around it! I would recommend this business to everyone. Great customer service. Lire plus
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