Best customer service and selection anywhere... the staff is so nice and very knowledgeable. Our family has been shopping here since it opened and will absolutely be doing my the same for years to come. Lire plus
I went looking for rock climbing shoes. A salesperson directed me right over to the corner stocked with shoes, bags, chalk, rope, and other gear. I'm a complete newbie, but Bob talked me through the types of soles, linings, closures, materials, cuts, downturn etc. He even helped me pick out brands and styles of shoes and gave fitting advice while I tried on no less than 5 pairs of shoes. Bob was exceedingly patient with me. He made my shopping trip a great one. Thanks!Lire plus
Mikey just did a service call for diagnosing an issue with my home treadmill and it was a d**n delight.
He did preventative maintenance and hung out while I ran. The issue repro'd while he was here; he diagnosed that I needed a part, and then dealt professionally and effectively with my pain-in-the-butt manufacturer on my behalf for parts. He'll be back in a couple weeks to install the parts when they come in.
And ALL his work will be cheaper than their initial diagnostic call. Delightful.Lire plus
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