Horrible Horrible Horrible
My Fiance bought a ring from here on Dec 2012. Ring was too big for me so jeweler suggested that he will re-make it instead of re-sizing and it'll take 3-4 weeks. We were visiting Montreal at that time so we gave him our mailing information and pre-paid for secure mailing as it was coming to Toronto and we wanted to keep track of shipping. Anyways, so it came 5 weeks later and not in a secure mail but regular mail as my now brother- in- law found the package in front of the door with 4000$ ring in it:O:O. It was missing one prong so diamond was sitting on 3 prongs(seriously???) . We paid 80$ to fix my BRAND NEW ring. Also, I noticed that while making a new ring, he really went cheap on using material and ring of very very fragile. As it was not pain enough, 2 days ago when I was doing dishes, ring JUST BROKE in half out of no where. Seriously????? It barely lasted me 2 years. I went to another jeweler to fix my band and I got estimate of 300$ to fix it so I decided to buy a new band. Can't wait to get a new ring and leave this nightmare behind. I wouldn't trust a jeweler who doesn't stand behind his design and provide customer satisfaction.