My husband and I have gone to highland packers twice now...we have found the staff in the main store(meatcounter staff etc.) to be most helpful and friendly but..both times we ate lunch in their lunch section..something we will never do again...both times the staff there was very rude to say the least...different ladies both times..but all rude and abrupt The last time(Tuesday this week) we ordered banquet burgers..the bacon was burned to a crisp and my burger was not cooked thru..
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