Kirk Paty and his company, Value Car & Truck Rentals, have been serving the people of the Pickering area for decades. Over the years, Kirk’s had a lot of fun fostering relationships with customers he now calls his friends. Even with all of his experience in the industry, he still believes it's these relationships that matter most. “The best part of this industry is getting to know people,” Kirk says. “I’ve had people coming here for over 25 years and you really get to know them. And we get to have a lot of fun together.”
Kirk’s business has grown steadily over the years he recently teamed up with a new business partner with experience in the vehicle rental industry. “I brought in a partner to bring in some expertise and expand the business,” Kirk says. “We’ve really focused on every aspect of our business to help more and more people.” Such expansions include increasing the fleet size for both residential and commercial clients.
HORRIBLE customer service. Vehicle was not cleaned and the interior was extremely dirty which was very dissapointing as we were a bridal party and all dressed up. We accidently left our things in the back of the vehicle. As soon as we realized we had forgotten them we called right away. They failed to clean the vehicle before renting to the next person and our items have mysteriously disappeared. Leanne gave out confidential info and told me to call the other customer and deal with it myself.