My bought a beautiful necklace several months ago. I think the designs were unique and great. A couple of weeks ago the necklace broke when our little one pulled on it. I went back to the store and they told me that the warranty fully covers my necklace and they will send it for repair free of charge. My wife got the necklace after 3 weeks. A long time to wait but worthwhile because it was properly fixed and it was free.