Very positive experience...
As long as I've needed insurance, from the time I first needed car insurance, and now home & life insurance, I've been dealing with Utter Morris - specifically Brian. It's been a pleasure dealing with Brian over the years. It's been valuable having the same person to talk to whenever I have any questions as opposed to just getting passed off to whatever customer service rep was available through a bank. Whenever I've had any questions about my policies, Brian's been able to clearly communicate to me what's going on so that I can understand it. The whole staff in general has been great. It's a very friendly, family-like atmosphere there. The saying "small enough to care, big enough to matter" applies here.