Floors For Less

Lundi	08:30 - 17:00
Mardi	08:30 - 17:00
Mercredi	08:30 - 17:00
Jeudi	08:30 - 17:00
Vendredi	08:30 - 17:00
Samedi	09:30 - 16:30

Lundi

08:30 - 17:00

Mardi

08:30 - 17:00

Mercredi

08:30 - 17:00

Jeudi

08:30 - 17:00

Vendredi

08:30 - 17:00

Samedi

09:30 - 16:30

Vérifier avec le marchand

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Par hanz1538

25 août 2017

Great shop! Reasonable prices and my special order carpet came in on time and was exactly what I had in mind. Gary, the installer did a great job laying the carpet for me. The shop took back some underlay which it turned out I did not need, which I really appreciate. People here seem honest and eager to help the customer. Thanks again!

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Par SandyS189390

4 mars 2017

Very disappointed in your customer service! My daughter granddaughter and I came in to check out flooring. I would like to say the "gentleman" behind the counter did not even acknowledge us and when we were asking questions to each other he did not even offer his assistance! We did ask him some prices and he was very blunt with us! Unfortunately for your company he will lose us! Sad as a mother I am paying for my daughter and her husbands house to have flooring throughout their 2000 sq ft home:(

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Réponse d'entreprise 14 mai 2017

Hi Sandy; We are very sad to hear you had a bad experience when visiting our store. We strive to greet 100% of our customer when they enter our store and offer our help. At times, it is quite busy, however we still aim to get to each customer as best we can during those peak times. I'm again sorry this happened and would be happy to talk to you about this further so that we may improve the next customers experience with yourselves and our other future customers. Dave

Par devinsorenson

22 février 2017

Great selection, great prices

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Par StuV16

10 juin 2016

I ordered laminate flooring by phone from Kamloops. I knew which flooring I wanted and initially spoke to Philip and then Dave. Both were extremely helpful. Even when there was some minor damage during shipping Dave looked after it right away and had replacement product sent out. Oh, did I mention best price by a long shot? Couldn't be happier.

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Par User538619

3 mars 2016

A horrible compan...

A horrible company to deal with that doesn't provide customer service to their customers, or honour warranties like respectable companies with integrity do. I highly recommend not using this outfit, as I will never, ever return to that store for anything.

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Réponse d'entreprise 10 juin 2016

We have a store policy that our customers don't sort the boxes of natural slate. Unfortunately, this policy was not followed and this customer was able to open boxes and sort and inspect every piece to find the rust colored tiles they wanted. They were then repacked by the customer. An employee never handled the product and was in perfect condition when loaded by the customer in their vehicle. Unfortunately, we cannot guarantee product in perfect condition once it leaves our store. If the no open policy was followed and damage was found after leaving the store; as always we would have gladly replaced the product. We Thank you for your feedback, we have learned that we need to follow procedure with keeping factory boxes intact without sorting. In order to protect our valued customers and our quality control of this beautiful random product.

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